23andMe Reviews & FAQ

38 23andMe discussions
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Is 23andMe a safe and legitimate site to use? How do customers rate 23andMe? Is 23andMe a scam, what are the most common complaints?
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Asked on Jun 22, 2018 Posted in 23andMe1 answer — Last reply 2 months ago

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Posted on Jun 22, 2018

More on 23andMe Customer Service Features

Where can I find 23andMe's Facebook, Instagram, Twitter and other social pages?

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Yes, 23andMe does have social media pages. We've aggregated the links to all their social pages here:Twitter feedFacebook pageLinkedin profileInstagram profileYouTube channelPinterest pageGood luck finding 23andMe's social media pages. You can also check out their homepage for additional information...
23andMe's customer service is rated:
5.0 - 1 rating
Answered on Apr 22, 2018 Posted in 23andMe2 answers — Last reply 4 months ago

Does 23andMe publish a price chart? How much does 23andMe cost?

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We looked but could not find a price chart on 23andMe's website. It does not appear that they currently offer a pricing chart. You might check their FAQ page for any updates on pricing and cost. Also, we recommend just checking 23andMe's homepage for additional information on pricing and packages.
23andMe's pricing information is rated:
4.0 - 1 rating
Answered on Jul 1, 2018 Posted in 23andMe2 answers — Last reply 2 months ago

Does 23andMe have a loyalty program? How good is it?

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Our team of shopping analysts is out looking for the answer to this question now. We source our answers from 23andMe's website and customer service pages and by working with 23andMe directly to find the correct answer to this question. Check back later to find the answer to this question.
23andMe's loyalty programs are rated:
0.0 - 0 ratings
Answered on Jun 19, 2018 Posted in 23andMe1 answer — Last reply 2 months ago

Does 23andMe have a money-back guarantee?

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Yes, 23andMe has a money-back guarantee so that you can get a refund if you're unsatisfied with your purchase. Learn more about it here. Also visit their homepage to learn more about 23andMe.
23andMe's money-back guarantee policy is rated:
5.0 - 1 rating
Answered on Jul 1, 2018 Posted in 23andMe2 answers — Last reply 2 months ago

How to contact 23andMe?

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You can contact 23andMe via their customer service contact page.You can also contact 23andMe through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond quic...
5.0 - 1 rating
Answered on Jul 9, 2018 Posted in 23andMe2 answers — Last reply 1 months ago

More 23andMe Discussions

Does 23andMe offer discounts to military families and veterans?

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We looked into this, and we did not find any specific military discounts offered by 23andMe. You can check this page for more information about 23andMe's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military dis...
23andMe's military discount policies are rated:
4.0 - 1 rating
Answered on Aug 14, 2018 Posted in 23andMe1 answer — Last reply 4 days ago

Does 23andMe price match?

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It does not look like 23andMe offers price matching. You can check 23andMe's customer service page here to see if they have posted any information about price matching. Alternatively, you can check 23andMe's homepage to check for information regarding price matching.
23andMe's price matching policies are rated:
3.0 - 1 rating
Answered on Jul 31, 2018 Posted in 23andMe1 answer — Last reply 2 weeks ago

What are 23andMe's shipping rates and policies? Do they ship internationally? Do they ship on time?

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Answered on Dec 31, 1969 Posted in 23andMe1 answer — Last reply 83 months ago

How much traffic does 23andMe's website receive? What is their Alexa Ranking and Google PageRank?

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Answered on Dec 31, 1969 Posted in 23andMe1 answer — Last reply 83 months ago

Does 23andMe have a free trial period?

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23andMe may or may not offer a free trial. See more about it here. There may also be more information on their homepage.
23andMe's free trial availability is rated:
3.0 - 1 rating
Answered on Feb 27, 2018 Posted in 23andMe1 answer — Last reply 6 months ago

Does 23andMe offer a mobile app for iPhone, iPad, or Android?

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Yes, 23andMe does offer a mobile app. You can view and download their mobile apps here:23andMe for iPhone / iPad in the Apple App StoreGood luck finding 23andMe's mobile apps for iPhone and Android. You can also check out their homepage for additional information on their mobile apps and mobile webs...
23andMe's mobile app availability is rated:
4.5 - 2 ratings
Answered on Apr 25, 2018 Posted in 23andMe3 answers — Last reply 4 months ago

Does 23andMe take PayPal for payment?

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We couldn't find a definitive answer to whether 23andMe accepts PayPal on their website. You may check out this page for any updated information on their PayPal policies. Also, check their homepage for any updates to their payment policies.
23andMe's PayPal support is rated:
4.0 - 1 rating
Answered on Apr 12, 2018 Posted in 23andMe2 answers — Last reply 5 months ago

Does 23andMe have a valid privacy policy? Is their website secure?

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Yes, 23andMe is a safe and secure website, and they offer a valid user privacy policy. Find more information about 23andMe on their privacy page here. You can also visit their homepage for more.
5.0 - 1 rating
Answered on Jun 4, 2018 Posted in 23andMe2 answers — Last reply 3 months ago

Does 23andMe offer free returns & exchanges?

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Yes, 23andMe does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here. You might also check out 23andMe's homepage for additional pages with information on returns and exchanges.
23andMe's returns & exchanges policies are rated:
5.0 - 1 rating
Answered on Jun 4, 2018 Posted in 23andMe2 answers — Last reply 3 months ago

Does 23andMe accept Apple Pay?

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You might be able to find information about 23andMe's Apple Pay policies here. You can also look on their homepage for additional information on payment methods.
23andMe's Apple Pay support is rated:
4.0 - 1 rating
Answered on Jun 4, 2018 Posted in 23andMe2 answers — Last reply 3 months ago

Does 23andMe offer discounts to senior citizens?

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We could not find any special discounts for senior citizens offered by 23andMe. Be sure to check this page for more information about 23andMe's senior discounts and offers.
23andMe's senior discount policies are rated:
4.0 - 1 rating
Answered on Jun 4, 2018 Posted in 23andMe2 answers — Last reply 3 months ago

Does 23andMe accept Google Pay?

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We researched this but could not find a clear answer to whether 23andMe accepts Google Pay or Android Pay currently. You may check out this page for any updated information on their payment policies. Check their homepage for any updates to their policies for payment forms accepted.
23andMe's Google Pay support is rated:
4.0 - 1 rating
Answered on Jun 4, 2018 Posted in 23andMe2 answers — Last reply 3 months ago

Can I use my debit card, prepaid card, or a Visa gift card at 23andMe?

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Yes, you can pay at 23andme.com using a debit card, Visa prepaid card, or other prepaid debit cards. 23andMe does accept most debit cards and prepaid gift cards. See their customer service page for additional details on their payment policies. Hope you're able to checkout with your debit card. Let u...
23andMe's debit & prepaid card support is rated:
4.5 - 2 ratings
Answered on Jun 16, 2018 Posted in 23andMe2 answers — Last reply 2 months ago

What is 23andMe's international shipping policy?

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We could not find any indication from 23andMe that they offer international shipping options. You can find information about 23andMe's international shipping policies here. Visit their homepage to see if they have additional information posted about their international shipping policies. They may oc...
23andMe's international shipping policies are rated:
3.5 - 2 ratings
Answered on Jul 1, 2018 Posted in 23andMe2 answers — Last reply 2 months ago

Does 23andMe offer discounts or freebies on your birthday?

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It seems that 23andMe does not offer any birthday discounts. You can check this page for more information about 23andMe's birthday discounts and offers. It's always a good idea to check out their homepage to see if they've posted any additional information about different kinds of discounts. Some st...
23andMe's birthday discount policies are rated:
4.0 - 1 rating
Answered on Jul 1, 2018 Posted in 23andMe2 answers — Last reply 2 months ago

Does 23andMe ever have sales or promotional events?

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It does not appear that 23andMe has any sales or offers at the time we researched this question. You can stay on top of any new developing special offers or coupons by visiting their homepage and signing up for their emails here.
4.0 - 1 rating
Answered on Jul 1, 2018 Posted in 23andMe2 answers — Last reply 2 months ago

Does 23andMe ever offer discount codes?

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23andMe does not appear to offer promo codes to their customers. When looked into their history, and 23andMe has not offered any discount codes in 2018 or 2017. However, you can find a complete list of current 23andMe deals and promotions on this page, even if they are not offering codes specificall...
23andMe's promo code support is rated:
1.0 - 1 rating
Answered on Jun 25, 2018 Posted in 23andMe2 answers — Last reply 2 months ago

Can I use competitor coupons at 23andMe?

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You can check 23andMe's customer service page here to see if they have posted any information about competitor coupons.
23andMe's competitor coupon policies are rated:
4.0 - 1 rating
Answered on Jul 1, 2018 Posted in 23andMe2 answers — Last reply 2 months ago

Can you stack coupons at 23andMe? What are their coupon stacking policies?

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It's not clear whether 23andMe allows coupon stacking. Please check out this page to see if 23andMe currently allows you to stack coupons. 23andMe does change its couponing policies from time to time so you can always check their homepage to see if there's any info on coupon stacking.
23andMe's coupon stacking policies are rated:
3.0 - 1 rating
Answered on Jul 1, 2018 Posted in 23andMe2 answers — Last reply 2 months ago

Does 23andMe give discounts to students with a valid student ID or email?

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We were not able to find any specific student discounts offered by 23andMe. Check this page for the latest information about 23andMe's student discounts and offers. check out their homepage to see if they've posted any additional information about student discounts.
23andMe's student discount policies are rated:
4.0 - 1 rating
Answered on Jul 1, 2018 Posted in 23andMe2 answers — Last reply 2 months ago

Does 23andMe have an official coupons page?

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We could not find a definitive answer to this question. You can check 23andMe's customer service page here to see if they have posted any new information about discounts and coupons. Alternatively, you can check 23andMe's homepage to check for information regarding discounts going forward.
23andMe's official coupons support is rated:
4.0 - 1 rating
Answered on Jul 1, 2018 Posted in 23andMe2 answers — Last reply 2 months ago

Is 23andMe worth it?

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Hold tight, our team is searching for an answer to this question now. We're scouring 23andMe's website and customer service pages, other websites, and contacting 23andMe directly to try to find an answer to this question. Check back soon to find the answer.
Answered on Jun 19, 2018 Posted in 23andMe1 answer — Last reply 2 months ago

Does 23andMe accept Bread financing?

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Hold tight, our team is searching for an answer to this question now. We're scouring 23andMe's website and customer service pages, other websites, and contacting 23andMe directly to try to find an answer to this question. Check back soon to find the answer.
23andMe's Bread financing support is rated:
0.0 - 0 ratings
Answered on Jul 3, 2018 Posted in 23andMe1 answer — Last reply 2 months ago

Do I have to pay to use 23andMe?

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We're researching this question now. Our team is checking 23andMe's customer service pages and FAQs and other online sources for an answer. We may also contact 23andMe directly to get more information about this question.
Answered on Jun 19, 2018 Posted in 23andMe1 answer — Last reply 2 months ago

Does 23andMe have an affiliate program? Has anyone used it?

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Yes, 23andMe does do affiliate marketing, so you can earn commissions by referring new customers to 23andMe. Based on our research, here's how they participate in the major affiliate networks:Skimlinks: Yes — ApplyViglink: Yes — ApplyShareASale: Unlikely — Check statusAwin (Affilia...
23andMe's affiliate programs are rated:
5.0 - 2 ratings
Answered on Jul 5, 2018 Posted in 23andMe3 answers — Last reply 2 months ago

Can I use Afterpay to finance my 23andMe purchase?

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Hold tight, our team is searching for an answer to this question now. We're scouring 23andMe's website and customer service pages, other websites, and contacting 23andMe directly to try to find an answer to this question. Check back soon to find the answer.
23andMe's Afterpay financing support is rated:
0.0 - 0 ratings
Answered on Jul 3, 2018 Posted in 23andMe1 answer — Last reply 2 months ago

Does 23andMe accept Klarna financing?

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Our team of shopping analysts is out looking for the answer to this question now. We source our answers from 23andMe's website and customer service pages and by working with 23andMe directly to find the correct answer to this question. Check back later to find the answer to this question.
23andMe's Klarna financing support is rated:
0.0 - 0 ratings
Answered on Jul 3, 2018 Posted in 23andMe1 answer — Last reply 2 months ago

Does 23andMe accept Affirm financing?

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Hold tight, our team is searching for an answer to this question now. We're scouring 23andMe's website and customer service pages, other websites, and contacting 23andMe directly to try to find an answer to this question. Check back soon to find the answer.
23andMe's Affirm financing support is rated:
0.0 - 0 ratings
Answered on Jul 3, 2018 Posted in 23andMe1 answer — Last reply 2 months ago

Does 23andMe offer discounts to teachers and educators?

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Our team of shopping analysts is out looking for the answer to this question now. We source our answers from 23andMe's website and customer service pages and by working with 23andMe directly to find the correct answer to this question. Check back later to find the answer to this question.
23andMe's teacher discount policies are rated:
0.0 - 0 ratings
Answered on Jul 10, 2018 Posted in 23andMe1 answer — Last reply 1 months ago

Does 23andMe keep DNA test results private?

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Yes, 23andMe keeps your DNA test results private and safe. You can find out more about 23andMe's privacy policies on their FAQ page. Hope this helps! If you can't find the information in the link above, you might be able to find more information on 23andMe's homepage here.
23andMe's privacy policies are rated:
5.0 - 1 rating
Answered on Jul 18, 2018 Posted in 23andMe2 answers — Last reply 4 weeks ago

Does 23andMe provide a timetable for receiving my results back? When will I get my results?

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Yes, 23andMe provides a timetable for how long it will take to get your results back on their FAQ page. Hope you find the information you need on 23andMe's results timetables. You can also check out 23andMe's homepage for more information on how long it takes to receive your DNA test results.
23andMe's test result timetable support is rated:
5.0 - 1 rating
Answered on Jul 18, 2018 Posted in 23andMe2 answers — Last reply 4 weeks ago

Does 23andMe test for health conditions or diseases?

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Yes, 23andMe's does test for various genetic-related health conditions or diseases. You can find more info on the types of health conditions 23andMe tests for on on their FAQ page. Hope you find the information you need on 23andMe's health-related services. You can also check out 23andMe's homepage...
23andMe's health & disease detection is rated:
5.0 - 1 rating
Answered on Jul 18, 2018 Posted in 23andMe2 answers — Last reply 4 weeks ago